If you have yet to download the shared TBC 2.4.3 Client – Please go to the How to Connect page. Otherwise click on the gnome to go to the account creation webpage.
Please delete your CACHE folder to ensure your client pulls the correct information from the server database. Any problems with items, esp custom items (starting items), is likely to do with an out of date CACHE folder.
Default location – (C:\Program Files\World of Warcraft\Cache)
Exit the game before doing the following – otherwise it will regenerate.